Design What's Next
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NEOM Shushah Island

From Vision to Investor-Ready Brands

Engagement Details

[I]

Defined two new categories within luxury hospitality — cognitive wellbeing (Mind) and transformative diving (Marine).

[II]

Turned abstract ambition into tangible, investor-ready brands with clear guest journeys and identities.

[III]

Positioned Shushah Island as both an aspirational destination and a credible long-term asset within NEOM’s portfolio.

Shushah Island was envisioned as a cornerstone of NEOM’s Red Sea development: a collection of ultra-luxury resorts designed to stretch the very definition of hospitality. Each would explore a distinct facet of wellbeing—one cognitive, one oceanic—in a setting where transformation mattered more than tradition. When Matter Of Form were engaged, the island existed only as foundations in the sand. There was no visual identity, no guest journey, no unified point of view. Stakeholders and scientific partners all carried ambitious ideas, but without coherence, the brand risked becoming a loose set of programmes rather than an investable vision.   The opportunity lay in turning two ambitious ideas into coherent expressions of what future luxury could mean. For the oceanic concept, this meant defining diving as more than recreation—positioning it as transformation. Working with specialist partners, we articulated The Underview Effect: a coined phenomenon capturing the indescribable mental shift divers feel beneath the surface. For the cognitive concept, we built around the idea of mental optimisation, designing elements such as pre-arrival “Mind Boxes,” modular biomes and empowerment suites—each translating expert research into tangible, personalised experiences.   With no physical assets to draw on, we turned to our Brand Interactions™ framework. We mapped every moment of a guest’s stay, creating digital day-in-the-life stories that allowed stakeholders to step into the experience. We visualised interactions, rituals and environments through AI, crafting a world where staff, programmes and design cohered into clear propositions. Finally, we developed the first visual identities and service philosophies to give these concepts definition, consistency and conviction. What began as disparate ambitions was transformed into a set of tangible, differentiated brands—clear enough to attract guests and compelling enough to reassure investors.

Services

Brand Development

Brand Interactions™

Overview

Matter Of Form partnered with NEOM to define the brand and guest experience for Shushah Island—developing two complementary hospitality concepts centred on cognitive wellbeing and oceanic restoration, transforming early-stage vision into investor-ready brands that set new standards for luxury travel.

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